One address. One business day.
No contact forms, no chatbots. Write to us and someone answers inside a working day — ordinarily the engineer who would end up running your account.
- 01info@tolvara.co
- 021 working day
- 03Mon–Fri 08:00–18:00
- 0424/7
- 05Belfast
- 06United Kingdom
From first email to proposal.
- 01Reply
- Within one business day you get a human reply — with either clarifying questions or a proposed call slot. Nothing enters a marketing funnel; there is no funnel.
- 02Discovery call
- Thirty minutes on your estate, your pain points and your constraints. We will say on the call if this is not a match worth pursuing, and point you towards who to try instead.
- 03Written proposal
- Scope, exclusions, SLA, price and timeline in a fixed document. No pressure tactics and no expiring discounts; the quote stands for 60 days.
Sensitive details? Keep the first email high-level — infrastructure specifics can wait until a call, or until an NDA is in place if you prefer.
Existing clients
Use your contracted service desk route for anything ticket-shaped — it is measured against the SLA. For account or escalation matters, the same address below reaches a director.
Registered office
The registered office address is the one held against company number NI739585 at Companies House.
Post is fine for formal notices; email is faster for everything else.
Ready when you are.
One email starts it. A working-day reply is a commitment we repeat everywhere on purpose, so that you can hold us to it.
Replies come from a person, not a queue.